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What's Included With Your Computer ?

Here at Stone Refurb, one of our most asked questions is “What comes with my new computer?”. So, let’s explain…


Comes With

Your refurbished desktop or laptop will come with:

In addition to going through a careful refurbishment process our devices come with the following:

  • All our refurbished desktop computers and laptops come ready to run with a power cable, allowing you to switch on and set up your machine straight away.
  • We pre-install Windows 10 or 11 to every refurbished machine we sell (unless you decide to upgrade to the Pro version). To ensure you’re getting a genuine copy of Windows, the Certificate of Authenticity (COA) code will be installed into the operating system image we put on the device. This is called a digital COA. All you need to do is register and agree to the End User License Agreement. You can read Windows Activation for more information.
  • If you upgrade to Windows 10 or 11 Pro, you may get a digital COA which can be activated in the same way as the Windows Home one above, or you may get a device with a COA sticker, which will be attached to the bottom of your device. All you need to do is lightly scratch off the silver panel to reveal the full activation code.
  • We also add a recovery partition so that if your device should ever start to run slow, you are able to restore the machine back to how it left the Stone Refurb facility.
  • Your device will be securely packaged and sent by our trusted delivery partner to ensure it arrives with you safely.

You also have the option to add:

When selecting a desktop or laptop, you will notice our options panel to the right of every device page. Here, you can select any upgrades you wish to make to your device.

  • From Hard Drive upgrades, to additional RAM, you get to choose how advanced you wish your machine to be. Read more about upgrade options.
  • Video cables do not come with your device, as there are numerous types of cable available depending on the monitor you own.
  • Microsoft Office - we offer a few different options here, so please select the version you need.
  • Keyboard and Mouse - We do not include or sell refurbished keyboards and mice for hygiene reasons, but you have the option to add a new one in the upgrades panel.
  • Bundle offers - If you are you looking for a complete office set-up, we also offer refurbished desktop and laptop bundles at a discounted rate so if you’re looking for a great value for money set-up, check out our refurbished bundles.

When you Receive Your Computer:

Please remember to check the computer over as soon as you receive it. This is especially important If you have ordered it as a gift.

Although we do carefully and securely package our devices, issues can occur during transit that are beyoind our control.

If anything is not as it should be when you have received your order, please do contact us.

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