About Us

PROFESSIONALLY REFURBISHED
Fully tested with genuine Windows 10

Over 25 Years Experience

OVER 25 YEARS EXPERIENCE
Supplying computers and IT solutions

Highly Rated on Trustpilot

4.7 STAR RATING ON TRUSTPILOT
From over 3300 customer reviews

Free Delivery Available

WE'RE DELIVERING AS NORMAL!
Free delivery with DPD on all orders over £75

PROFESSIONALLY REFURBISHED
Fully tested with genuine Windows 10

OVER 25 YEARS EXPERIENCE
Supplying computers and IT solutions

4.7 STAR RATING ON TRUSTPILOT
From over 3200 customer reviews

FREE DELIVERY WITH DPD
On all orders over £75

Why Buy a Refurbished Laptop or Desktop?

If you want the best value for money on your next purchase, you should consider buying a refurbished device.
Although you won’t usually find the very latest products being sold, refurbished desktops and laptops can be a great way of saving money whilst still getting a product that is of great quality - it just isn’t fresh off the production line.

What is a Refurbished Device? | How Do We Refurbish? | Advantages of Buying Refurbished

 

What is a Refurbished Device?

A refurbished device is one that has been used, and then reconditioned by a specialist company, like Stone Refurb.

Refurbished devices come in a range of conditions and each company has differing standards on how they rate the condition of the device, and what they have done to them to class them as refurbished. Read about how we grade devices.

 

Where Do Our Refurbished Devices Come From?

Most refurbished computers and laptops are retired business equipment usually from a lease company where every couple of years they refresh their equipment. The lease company will then usually sell this equipment to a recycling/refurbishment company or back to the manufacturer. This is where we come in.

What We Do as a Refurbisher

We go through a number of steps to ensure each device is properly refurbished, and suitable for sale. 

Test
We first test the hardware to insure all of the components are working to the standard as when they were produced (i.e Hard Drive’s, Ram, Motherboard, Processor, Power Supply, Graphics Card)
 
Repair
We replace any part we find defective on the device, including internal components, any broken or damaged plastics, hinges etc.
 
Secure
We securely wipe the hard drive using Blancco secure data erasure. This is a National Cyber Security Centre and MoD certified sytstem for the ultimate security.
 
Install
We then Install a genuine copy of Windows 10 with a recovery partition (unless you've selected not to have an Operating System).
 
Clean
Finally, the device is cleaned so no grime or dirt is on the outside, and no dust inside the device, ready to be delivered to you!
Watch how we refurbish our devices
 

The Pro and Cons to Buying a Refurbished Device

As you can appreciate, buying a refurbished device is a compromise. To help you make your decision on what device is best for you, we’ve put together some pros and cons for you to consider

Pros

The biggest advantage of buying a refurbished device is the huge savings compared to buying a brand new device. The most cost effective way to to replace an existing device is with a refurbished item, rather than a brand new one.

  • Buying a refurbished device is very eco-friendly. As the devices are recycled products, they don’t get dumped into landfill sites so help reduce environmental damage.
  • With all of our products, you have a six month Return To Base Warranty period, so if you have any faults within this time, we can repair or replace your item, for free.
  • You also have the option to upgrade your device to an extended warranty, should you feel the need to add this to your item, which gives you peace of mind, in case there was a fault to occur after purchase.

Things to Consider

The main thing to consider is that your device will not be new. So depending on the grade you choose, it could have slight scuffs, scratches, or other signs of wear. It also won't have any of the original accessories, but it will be fully working and ready for its next life with you!

  • As your item would have been used by someone else, we can’t always guarantee the condition of the components. The tests we run can only pick up so much, but it will still be in full working order.
  • Laptop, Mobile and Tablet batteries can lose their ability to hold a full charge over time. So, if the refurbished device you buy was in active use for a year or two, it could have a shorter battery life than a brand-new unit.
  • You're unlikely to find the latest-generation laptops available as refurbs, but they will still be more than capable of running the latest applications.